Customer Outreach Specialist

Any Hour Services; Orem (UT); On-site; USD 19,000 - 22,000; Full time

Benefits offered by this job

Health benefits

401(k) retirement with company match

Weekly pay

Company events & parties

Holiday pay, vacation pay, & paid time

Paid training

Job summary

Any Hour Services is seeking a Customer Outreach Specialist in Orem, UT. This full-time role handles calls, emails, and live chats, addressing inquiries, resolving issues, and coordinating with service technicians to schedule timely repairs, installations, or maintenance.

You will be the first point of contact for clients, requiring clear communication, empathy, and careful record-keeping to ensure a seamless service experience.

Qualifications

• Pre-employment background check.
• Pre-employment drug screen.

Responsibilities

• Address inquiries, resolve issues, and schedule timely assistance for repairs, installations, or maintenance.
• Serve as the initial point of contact for clients, handling calls, emails, and live chats.
• Maintain accurate records of interactions and coordinate with service technicians to deliver seamless service experiences.

Job description

Job Details

Job Location: Any Hour Services (Orem) - OREM, UT 84058

Position Type: Full Time

Salary Range: $14.00 - $16.00 Hourly

Travel Percentage: None

Our Customer Outreach Specialist play a vital role in ensuring customer satisfaction by addressing inquiries, resolving issues, and scheduling timely assistance for repairs, installations, or maintenance. They serve as the initial point of contact for clients, handling calls, emails, and live chats. Our representatives must communicate clearly, demonstrate empathy, and ensure that all customer concerns are handled professionally, while also maintaining accurate records of interactions and coordinating with service technicians to deliver seamless service experiences.

We offer:

• Health benefits including medical, dental, vision, life insurance, & long and short-term disability insurance
• 401(k) retirement with company match
• Weekly pay with incentives and bonuses
• Company events & parties for individuals & families
• Holiday pay, vacation pay, & paid time off
• Paid training
• And so much more...

Qualifications

• Pre-employment background check
• Pre-employment drug screen

There is room to grow for the right candidate. This is a career, not a job!We look forward to hearing from you.