Service Operations Coordinator

Albertsons Companies; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages paid weekly

Earned wage access

Associate discounts

Medical, Dental, 401k benefits

Paid time off

Training and career growth

Inclusive work environment

Job summary

Albertsons Companies in Fort Worth, TX is seeking a Service Operations Assistant to support the Service Operations Manager in front-end and customer service. You will help ensure smooth checkout, promote a customer-first culture, and support store profitability.

This role emphasizes coaching frontline associates, scheduling, and adherence to cash handling and safety procedures while driving operational excellence and strong guest experiences in a fast-paced retail setting.

Qualifications

• High school diploma or equivalent preferred.
• Retail, grocery, customer service, or front-end experience preferred.

Responsibilities

• Oversee daily front-end operations, including checkout, customer service, self-checkout, and cash office functions.
• Manage staffing and effective deployment of associates throughout the day.
• Monitor front-end productivity, service levels, and operational efficiency.
• Support execution of company programs, promotions, and customer service initiatives.
• Maintain a clean, organized, and customer-friendly environment.
• Deliver exceptional customer service and handle concerns, refunds, and service recovery professionally.
• Support audits, cash office functions, and financial accuracy standards.

Skills

Customer service

Leadership

Cash handling

Communication

Education

High school diploma or equivalent

Job description

Albertsons Companies in Fort Worth, TX is seeking a Service Operations Assistant to support the Service Operations Manager in front-end and customer service. You will help ensure smooth checkout, promote a customer-first culture, and support store profitability.

This role emphasizes coaching frontline associates, scheduling, and adherence to cash handling and safety procedures while driving operational excellence and strong guest experiences in a fast-paced retail setting.