Front-End Service Operations Lead

Albertsons Companies; Mesquite (TX); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Competitive wages

Early wage access

Associate discounts

Health & well-being benefits

Time off (vacation, holidays, sick pay

Training & development

Inclusive work environment

Job summary

Albertsons Companies in Mesquite, TX is seeking a Service Operations Assistant to support the Service Operations Manager in front-end store operations and delivering an exceptional customer experience.

You will supervise front-end associates, help coordinate staffing, cash handling, and compliance, and promote a customer-first culture during peak hours.

Join a team that values training, development, and an inclusive work environment with competitive wages and benefits.

Qualifications

• Experience delivering exceptional customer service.
• Experience supervising front-end associates or similar teams.
• Comfort with cash handling and basic financial controls.

Responsibilities

• Deliver exceptional customer service and promote a customer-first culture.
• Assist in overseeing front-end activities, including checkout operations, customer service, and courtesy services.
• Resolve customer concerns, complaints, and service recovery situations promptly and professionally.
• Support initiatives that improve customer satisfaction and store service standards.
• Ensure customers receive timely, accurate, and friendly service throughout their shopping experience.

Skills

Customer service

Front-end operations

Team leadership

Cash handling

Compliance

Tools

POS systems

Job description

Albertsons Companies in Mesquite, TX is seeking a Service Operations Assistant to support the Service Operations Manager in front-end store operations and delivering an exceptional customer experience.

You will supervise front-end associates, help coordinate staffing, cash handling, and compliance, and promote a customer-first culture during peak hours.

Join a team that values training, development, and an inclusive work environment with competitive wages and benefits.