Service Manager - Store Ops & Customer Experience

Chedraui USA; Seaside (CA); On-site; USD 45,000 - 70,000; Full time

Job summary

Chedraui USA seeks an experienced Full-Time Service Manager for 455 Seaside, Seaside, CA, 93955. Reporting to the Store Manager, the role maintains service standards, executes directives, and oversees front-end operations and bookkeeping tasks.

Responsibilities include assisting customers with FAN service, relaying updates to staff, cash register operations, stocking, invoicing accuracy, and promotional displays.

Qualifications

• 1-3 years related experience and/or training; or equivalent combination of education and experience.
• Retail Management Certificate is desirable.

Responsibilities

• Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service).
• Communicates bulletin information to associates to ensure all that need to be aware of updates/changes are advised.
• Monitors the front end ensuring service standards and procedures are being followed.
• Operates a cash register, reviews price changes, promotional plans, bulletins, and communicates with associates regarding updates/changes.
• Maintains store sections, as assigned. Orders, receives and stocks merchandise using proper equipment. Reviews invoices/load bills for accuracy. Stocks shelves, end stacks, displays and deli/freezer cases. Sets up promotional displays.
• Performs basic bookkeeping duties. Records lost/damaged goods and store supplies using appropriate forms and data entry. Performs check out function at the end of each business day.

Skills

Customer service

Cash handling

Front end management

Bookkeeping

Education

Retail Management Certificate

Tools

Cash register operation

Job description

Chedraui USA seeks an experienced Full-Time Service Manager for 455 Seaside, Seaside, CA, 93955. Reporting to the Store Manager, the role maintains service standards, executes directives, and oversees front-end operations and bookkeeping tasks.

Responsibilities include assisting customers with FAN service, relaying updates to staff, cash register operations, stocking, invoicing accuracy, and promotional displays.