Retail Service Manager: Customer Experience Leader

Chedraui USA; La Mesa (CA); On-site; USD 52,000 - 70,000; Full time

Job summary

Chedraui USA in La Mesa, CA is seeking an experienced Full-Time Service Manager for the 934 La Mesa location. This role reports to the Store Manager and is responsible for maintaining service standards, executing FAN customer service program, and implementing corporate directives.

Duties include front-end monitoring, cash register operations, merchandising and basic bookkeeping. 1–3 years related experience is typical; Retail Management Certificate is desirable.

Qualifications

• 1–3 years related experience and/or training (or equivalent combination)

Responsibilities

• Maintain service standards in the store and execute the FAN customer service program.
• Front-end monitoring and ensuring procedures are followed; communicate updates to associates.
• Operate cash register and review price changes, promotions, and bulletins.
• Maintain store sections, stock shelves, displays and deli/freezer cases; set up promotional displays.
• Perform basic bookkeeping and data entry; end-of-day checkout.

Skills

Customer service

Cash handling

Front-end supervision

Bookkeeping

Education

Retail Management Certificate

Tools

Cash register

Job description

Chedraui USA in La Mesa, CA is seeking an experienced Full-Time Service Manager for the 934 La Mesa location. This role reports to the Store Manager and is responsible for maintaining service standards, executing FAN customer service program, and implementing corporate directives.

Duties include front-end monitoring, cash register operations, merchandising and basic bookkeeping. 1–3 years related experience is typical; Retail Management Certificate is desirable.