Service & Front-End Manager: Customer Experience Lead

Chedraui USA; Sacramento (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

Chedraui USA in Sacramento is seeking a Full-Time Service Manager for the 405 Sacramento location. The role reports to the Store Manager and oversees store service standards, front-end operations, and basic bookkeeping duties.

A 1–3 year background and a Retail Management Certificate are desirable. The starting rate is $22.75/hr, with responsibilities including supervising staff, managing customer service programs, and ensuring accurate stock and display setup.

Qualifications

• 1-3 years related experience and/or training.
• Retail Management Certificate desirable.

Responsibilities

• Maintains service standards in the store.
• Manages FAN customer service program and front-end operations.
• Performs bookkeeping duties and end-of-day cash out.
• Reviews invoices and stock, sets up displays and promotions.
• Communicates updates to associates and enforces policies.

Skills

Customer service

Team supervision

Cash handling

Bookkeeping

Communication

Education

Retail Management Certificate

Tools

POS system

Job description

Chedraui USA in Sacramento is seeking a Full-Time Service Manager for the 405 Sacramento location. The role reports to the Store Manager and oversees store service standards, front-end operations, and basic bookkeeping duties.

A 1–3 year background and a Retail Management Certificate are desirable. The starting rate is $22.75/hr, with responsibilities including supervising staff, managing customer service programs, and ensuring accurate stock and display setup.