Service Manager - Small Projects & Client Excellence

Valcourt Group; Manalapan Township (NJ); On-site; USD 85,000 - 110,000; Full time

Job summary

Valcourt Group is seeking a Service Manager to oversee small service projects and emergency repairs, ensuring high safety, quality, and profitability. You will lead the service team, build strong client relationships, and manage daily operations with a focus on timely, within-budget delivery.

Responsibilities include coordinating scheduling and resources, monitoring costs, and driving continuous improvement while maintaining exceptional client service.

Qualifications

• 5+ years of construction, roofing, building services, or related experience.
• Previous supervisory or management experience preferred.
• Strong communication, organization, and customer service skills.
• Ability to manage multiple service projects at the same time.
• Strong focus on safety, quality, and problem-solving.

Responsibilities

• Lead and support the service team while maintaining a positive, customer-focused culture.
• Build strong client relationships through clear communication and responsiveness.
• Coordinate scheduling, manpower, materials, and job progress.
• Ensure work is completed safely, on time, within budget, and to company standards.
• Monitor job costing, budgets, and profitability.
• Support accurate invoicing, billing, and collections.
• Review service performance and identify opportunities for improvement

Skills

Construction experience

Supervisory experience

Communication skills

Organization

Customer service

Safety focus

Job description

Valcourt Group is seeking a Service Manager to oversee small service projects and emergency repairs, ensuring high safety, quality, and profitability. You will lead the service team, build strong client relationships, and manage daily operations with a focus on timely, within-budget delivery.

Responsibilities include coordinating scheduling and resources, monitoring costs, and driving continuous improvement while maintaining exceptional client service.