Field Service Manager: Emergency Repairs & Client Care

VALCOURT EXTERIOR BUILDING SERVICES OF NEW JERSEY L C; Millstone Township (NJ); On-site; USD 28,000 - 41,000; Full time

Job summary

VALCOURT EXTERIOR BUILDING SERVICES OF NEW JERSEY L C in Millstone Township, NJ is seeking a Service Manager to oversee small service projects, including emergency repairs and leak investigations. You will lead the service team, ensure a strong client experience, and uphold safety, quality, and profitability standards.

The role emphasizes leadership, client service, and efficient operations; responsibilities include scheduling, coordinating manpower and materials, monitoring budgets, and

Qualifications

• 5+ years of construction, roofing, building services, or related experience.
• Previous supervisory or management experience preferred.
• Strong communication, organization, and customer service skills.
• Ability to manage multiple service projects at the same time.
• Strong focus on safety, quality, and problem-solving.

Responsibilities

• Lead service team and maintain a positive, customer-focused culture.
• Build strong client relationships through clear communication and responsiveness.
• Ensure client concerns and service needs are handled quickly and professionally.
• Manage daily service operations, including emergency repairs, leak investigations, and small projects.
• Coordinate scheduling, manpower, materials, and job progress.
• Ensure work is completed safely, on time, within budget, and to company standards.
• Monitor job costing, budgets, and profitability.
• Support accurate invoicing, billing, and collections.

Skills

Communication

Organization

Customer Service

Leadership

Multi-project mgmt

Job description

VALCOURT EXTERIOR BUILDING SERVICES OF NEW JERSEY L C in Millstone Township, NJ is seeking a Service Manager to oversee small service projects, including emergency repairs and leak investigations. You will lead the service team, ensure a strong client experience, and uphold safety, quality, and profitability standards.

The role emphasizes leadership, client service, and efficient operations; responsibilities include scheduling, coordinating manpower and materials, monitoring budgets, and