Service Manager: Maintenance, Leadership & Growth

United Rentals; Baton Rouge (LA); On-site; USD 85,000 - 110,000; Full time

Job summary

United Rentals in Baton Rouge, LA is seeking a Service Manager to lead a major maintenance enterprise and coach a team of Service Technicians. You’ll work closely with the Branch Manager to ensure equipment is properly maintained and repaired, while building a profitable location through strong leadership, service and business management.

You will motivate staff, manage maintenance costs, oversee parts and service quality, and foster a culture of safety and compliance to deliver superior

Qualifications

• High School diploma required; bachelor’s degree preferred.
• Valid driver's license with acceptable driving record.
• Extensive equipment fleet maintenance and leadership experience.
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience.
• Strong leadership and customer service skills.
• Strong knowledge of maintenance accounting and P&L.
• Basic computer skills (Excel).

Responsibilities

• Motivate, coach and train technicians to exceed time & quality standards and comply with standard repair and maintenance processes
• Staff location adequately based on skills and workload
• Responsible for R&M, P&L and associated costs/budget
• Lead, plan, measure and continuous improvement of all service and maintenance performance metrics
• Oversee parts department activities, to ensure optimal customer service, technician/shops/OEC productivity and cost control
• Evaluate performance and promotability of team members. Identify and provide necessary skills training and regular coaching
• Promote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communication
• Other duties assigned as needed

Skills

Leadership

Customer service

P&L knowledge

Excel

Driver's license

Education

High School diploma

Trade-school degree

Bachelor's degree

Job description

United Rentals in Baton Rouge, LA is seeking a Service Manager to lead a major maintenance enterprise and coach a team of Service Technicians. You’ll work closely with the Branch Manager to ensure equipment is properly maintained and repaired, while building a profitable location through strong leadership, service and business management.

You will motivate staff, manage maintenance costs, oversee parts and service quality, and foster a culture of safety and compliance to deliver superior