Service Manager: Lead Maintenance & Growth Team

United Rentals, Inc.; Elmwood Park (NJ); On-site; USD 80,665 - 120,995; Full time

Benefits offered by this job

Paid Parental Leave

United Compassion Fund

Employee Discount Program

Career Development

Additional Vacation Buy Up Program (US

Early Wage Access through Payactiv

Paid Sick Leave

An inclusive and welcoming culture

Job summary

United Rentals, Inc. is seeking a Service Manager in its Fluid Solutions Division in the United States.

You will lead a major maintenance enterprise, hire and mentor Service Technicians, and work with the Branch Manager to build a profitable location through leadership, service and maintenance know-how. You will drive efficiency and customer satisfaction by ensuring equipment is properly maintained and repaired, coaching the team, managing costs and budgets, and promoting safety across

Qualifications

• High School diploma required; trade-school degree a plus; bachelor’s degree preferred.
• 5 years’ service and maintenance experience and a minimum of 3 years supervisory experience.
• Extensive Equipment Fleet Maintenance and leadership experience.
• Strong knowledge of maintenance accounting and P&L.

Responsibilities

• Motivate, coach and train technicians to meet time and quality standards and follow repair processes.
• Staff location based on skills and workload to optimize efficiency.
• Oversee R&M, P&L and related costs/budget.
• Lead, plan and measure service and maintenance performance metrics.
• Oversee parts department to ensure customer service and cost control.
• Evaluate performance and provide necessary training and coaching.
• Promote safety culture via leadership, accountability and communication.

Skills

Leadership

Customer service

P&L management

Team coaching

Education

High School diploma

Trade-school degree

Bachelor’s degree

Tools

Excel

Job description

United Rentals, Inc. is seeking a Service Manager in its Fluid Solutions Division in the United States.

You will lead a major maintenance enterprise, hire and mentor Service Technicians, and work with the Branch Manager to build a profitable location through leadership, service and maintenance know-how. You will drive efficiency and customer satisfaction by ensuring equipment is properly maintained and repaired, coaching the team, managing costs and budgets, and promoting safety across