Service Manager, Luxury Multifamily Property

Kairoi Residential; Denver (CO); On-site; USD 65,000 - 95,000; Full time

Job summary

Kairoi Residential is seeking a Service Manager to oversee maintenance across a multifamily community in Denver. You will lead a team of maintenance professionals, manage budgets, and coordinate with vendors to ensure high-quality, timely service for residents.

The role requires strong leadership, clear communication, and a commitment to exceptional resident experiences, with on-site responsibilities and a focus on safety and efficiency.

Qualifications

• Oversee maintenance operations for a multifamily community.
• Develop and implement preventative maintenance programs.
• Manage the maintenance budget and identify cost-saving opportunities.
• Lead and develop a team of maintenance professionals.

Responsibilities

• Oversee the maintenance shop and inventory.
• Supervise and mentor maintenance staff and contractors.
• Ensure timely response to resident service requests.
• Oversee make-ready process for vacant apartments.
• Ensure compliance with safety regulations.

Skills

Maintenance leadership

Team management

Bilingual (Spanish/English)

Budgeting

Vendor negotiation

Customer service

Education

EPA and HVAC certifications

Job description

Kairoi Residential is seeking a Service Manager to oversee maintenance across a multifamily community in Denver. You will lead a team of maintenance professionals, manage budgets, and coordinate with vendors to ensure high-quality, timely service for residents.

The role requires strong leadership, clear communication, and a commitment to exceptional resident experiences, with on-site responsibilities and a focus on safety and efficiency.