Service Manager: Lead Customer Success & Operations

Cintas Corporation; Phoenix (AZ); In loco; USD 65.000 - 90.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive Pay

401(k) with Company Match/Profit Shari

Employee Stock Ownership Plan (ESOP)

Disability, Life and AD&D Insurance (P

Paid Time Off and Holidays

Skills Development, Training andCareer

Descrizione del lavoro

Cintas Corporation is seeking a Service Manager in Phoenix, AZ to directly manage our customer-facing Service team. Responsibilities include hiring and performance management, leading a team to meet sales and budget goals, and maintaining high customer satisfaction. The role involves on-site support, driving to customer locations, and ensuring world-class service.

The position emphasizes leadership, training, and ensuring efficient operations while upholding safety and goodwill with customers.

Competenze

• Valid driver’s license required.
• High School Diploma or GED; Bachelor's degree or equivalent work experience preferred.

Mansioni

• Directly manage our customer-facing Service team and oversee hiring and performance management.
• Lead the team to achieve sales, profit, inventory and payroll goals within budget.
• Provide on-site leadership, train staff in effective sales techniques, and resolve customer-related issues.

Conoscenze

Valid driver's license

Formazione

High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Descrizione del lavoro

Cintas Corporation is seeking a Service Manager in Phoenix, AZ to directly manage our customer-facing Service team. Responsibilities include hiring and performance management, leading a team to meet sales and budget goals, and maintaining high customer satisfaction. The role involves on-site support, driving to customer locations, and ensuring world-class service.

The position emphasizes leadership, training, and ensuring efficient operations while upholding safety and goodwill with customers.