Service Manager - Lead Customer-Facing Service Team

Cintas Corporation; San Antonio (TX); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision benefits

401(k) with company match/ESOP

PTO & Holidays

Career development

Job summary

Cintas Corporation in San Antonio, TX seeks a Service Manager to lead our customer-facing Service team and drive service excellence. Responsibilities include hiring, performance management, and driving safe, high-quality service that meets customer expectations.

You will manage budgets, achieve sales and payroll goals, provide hands-on support by accompanying service reps or visiting customers, drive company vehicles, and ensure timely pickup/delivery and world-class goodwill with customers.

Qualifications

• Valid driver's license is required.
• High School Diploma or GED; Bachelor's degree or equivalent experience preferred.
• Experience in industrial sales or customer service is preferred.
• Availability to start within two weeks after offer.

Responsibilities

• Lead the customer-facing Service team and manage hiring, performance, and overall team performance.
• Provide leadership to foster a safe working environment and ensure high customer satisfaction; resolve customer-related issues.
• Meet sales, profit, inventory, and payroll goals and manage budgets; drive operational excellence.
• Provide hands-on support to direct reports, accompany service representatives or visit customers to assist pickups/deliveries; drive a company vehicle.

Skills

Valid driver's license

Experience in industrial sales or

Availability to start within two weeks

Education

High School Diploma

Bachelor's Degree or equivalent

Job description

Cintas Corporation in San Antonio, TX seeks a Service Manager to lead our customer-facing Service team and drive service excellence. Responsibilities include hiring, performance management, and driving safe, high-quality service that meets customer expectations.

You will manage budgets, achieve sales and payroll goals, provide hands-on support by accompanying service reps or visiting customers, drive company vehicles, and ensure timely pickup/delivery and world-class goodwill with customers.