Service Manager: Lead a High-Impact Customer Service Team

Cintas; Tustin (CA); On-site; USD 78,000 - 104,000; Full time

Benefits offered by this job

401(k) with company match

ESOP

Health insurance

Paid time off

Career advancement opportunities

Job summary

Cintas is seeking a Service Manager to directly lead our customer-facing Service team. You will hire, train, and manage performance while driving sales, quality service, and a safe work environment at customer sites in California.

The role includes budget oversight, issue resolution, and hands-on support for references and field staff. You will travel to customer locations, supervise the service team on first shift, and work to deliver world‑class service and goodwill to customers by maintaining

Qualifications

• Must have valid driver's license.
• High School Diploma or GED; Bachelor's Degree or equivalent work experience preferred.
• Experience in management or supervising teams is beneficial.

Responsibilities

• Hire and manage performance of the service team.
• Lead the team to achieve sales, profit, inventory, and payroll goals.
• Provide leadership to maintain a safe working environment and high customer satisfaction.
• Train staff on effective sales techniques and customer service.
• Travel to customer sites as needed to support service delivery and resolution of issues.
• Assist in budgeting and handling operational issues affecting service.

Skills

Valid driver's license

Management experience

Industrial sales / customer service

Education

High School Diploma/GED

Bachelor's degree or equivalent

Job description

Cintas is seeking a Service Manager to directly lead our customer-facing Service team. You will hire, train, and manage performance while driving sales, quality service, and a safe work environment at customer sites in California.

The role includes budget oversight, issue resolution, and hands-on support for references and field staff. You will travel to customer locations, supervise the service team on first shift, and work to deliver world‑class service and goodwill to customers by maintaining