Service Manager - Customer Success & Team Leadership

Cintas Corporation; Ontario (CA); Sur place; USD 78 000 - 104 000; Plein temps

Avantages offerts par ce poste

Competitive Pay

401k with company match

Disability, Life and AD&D Insurance

Paid Time Off

Career development opportunities

Résumé du poste

Cintas Corporation, a leader in workplace services, seeks a Service Manager in Ontario, CA to lead our customer-facing Service team. You will hire and evaluate staff, drive performance, uphold safety, resolve customer issues, and coach the team in sales techniques while delivering world-class service.

The role requires a valid driver's license and a minimum education level; preferred Bachelor's degree or equivalent experience.

Qualifications

• Valid driver's license is required.
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Responsabilités

• Directly manage the customer facing Service team.
• Hire and evaluate staff; manage performance and safety.
• Provide leadership and foster a safe working environment; resolve customer issues.
• Train team on effective sales techniques and goodwill with customers.
• Achieve sales, profit, inventory and payroll goals; manage budget and operations affecting service.

Connaissances

Valid driver's license

Formation

High School Diploma/GED

Bachelor's Degree or equivalent work experience

Description du poste

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Title: Service Manager

Location:

Ontario, CA, US, 91761

Requisition Number: 235702

Job Description

Cintasis seeking a Service Manager to directly manage our customer facing Service team. Responsibilitiesinclude hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventoryand payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

• Valid driver's license
• High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred

Preferred

• Experience in industrial sales or customer service
• Availability to start within two weeks after offer made/accepted

Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.

Additionally, our employee-partners enjoy:

• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities


Compensation
A reasonable estimate of base salary for this role ranges between $78,200 - $103,985/Year and is eligible for an annual target bonus. The bonus earned is based on the performance of the individual, location, division, and/or company. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision.


Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index.

Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.

This job posting will remain open for at least five (5) days.

Job Category: Service
Organization: Rental
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

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Nearest Major Market: Riverside
Nearest Secondary Market: Los Angeles
Job Segment: Service Manager, Payroll, Manager, Performance Management, Customer Service, Finance, Management, Human Resources