Service Manager - Customer Success & Operations

Cintas Corporation; Whittier (CA); On-site; USD 78,000 - 104,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid time off

Job summary

Cintas Corporation is seeking a Service Manager in Whittier, CA to lead our customer-facing service team. Responsibilities include hiring and performance management, guiding a team to achieve service excellence, and maintaining strong customer goodwill at client sites.

The role focuses on sales execution, profitability, and budget oversight, with hands-on support for field staff as needed. A strong emphasis on safety and service quality is essential.

Qualifications

• Valid driver’s license required.
• High School Diploma/GED; Bachelor's degree or equivalent work experience preferred.
• Experience in industrial sales or customer service preferred.

Responsibilities

• Directly manage our customer facing Service team and oversee hiring and performance management.
• Provide leadership to a service team, ensuring a safe working environment and high customer satisfaction.
• Resolve customer related issues and train the team on effective sales techniques.

Skills

Valid driver's license

Experience in industrial sales

Customer service experience

Education

High School Diploma or GED

Bachelor's Degree or equivalent

Job description

Cintas Corporation is seeking a Service Manager in Whittier, CA to lead our customer-facing service team. Responsibilities include hiring and performance management, guiding a team to achieve service excellence, and maintaining strong customer goodwill at client sites.

The role focuses on sales execution, profitability, and budget oversight, with hands-on support for field staff as needed. A strong emphasis on safety and service quality is essential.