Service Manager - Lead a Dynamic Construction Service Team

Bobcat - Gateway Dealer Network; Springfield (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life & Disability Policies

401K Plan with Company Match

Company supported Health Savings accounts

Paid Holidays & Vacation

Dog Friendly Work Environment

Job summary

Bobcat - Gateway Dealer Network in Springfield, Illinois is looking for a skilled Service Manager. The ideal candidate will lead the service department, ensuring high customer satisfaction while managing staffing and operations effectively.

This full-time role requires strong organizational skills, proficiency in Microsoft Office, and a minimum of three years' management experience, preferably in the construction industry. The position offers a salary of $50,000-$65,000 DOE and various benefits.

Qualifications

• Minimum of three years’ successful management experience in the construction industry preferred.
• Excellent organizational skills.
• Ability to provide excellent service to internal and external customers.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).

Responsibilities

• Develop and maintain high levels of customer satisfaction.
• Recruit, train, and supervise Service Advisors and a team of Technicians.
• Maintain daily operations of the service department.
• Keep accurate safety records and document service actions.
• Collaborate with management on growth strategies.

Skills

Management experience

Organizational skills

Customer service communication

Microsoft Office Suite proficiency

Education

High school diploma or equivalent

Job description

Bobcat - Gateway Dealer Network in Springfield, Illinois is looking for a skilled Service Manager. The ideal candidate will lead the service department, ensuring high customer satisfaction while managing staffing and operations effectively.

This full-time role requires strong organizational skills, proficiency in Microsoft Office, and a minimum of three years' management experience, preferably in the construction industry. The position offers a salary of $50,000-$65,000 DOE and various benefits.