Service Manager

Sri Healthcare; Evansville (IN); On-site; USD 55,000 - 62,000; Full time

Benefits offered by this job

Health, Dental, Vision, Life & Disability Policies

401K with company match

Paid holidays and vacation

Job summary

Sri Healthcare in Evansville, Indiana, seeks a dedicated Service Manager to enhance customer satisfaction and supervise a team of Service Advisors and Technicians. The ideal candidate will have a minimum of three years of successful management experience, preferably in the construction sector, along with excellent communication and organizational skills.

This full-time position offers a salary range of $55,000 – $62,000 DOE, along with comprehensive benefits including health, dental, vision, life, and disability insurance, a 401K plan with company match, and paid holidays.

Qualifications

• Minimum three years of successful management experience, preferably in the construction industry.
• Excellent organizational skills.
• Demonstrated ability to provide excellent service to both internal and external customers through effective communication.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).

Responsibilities

• Develop and maintain high levels of customer satisfaction.
• Recruit, train and supervise Service Advisors and a team of Technicians.
• Direct daily operations of the service department.

Skills

Management experience

Organizational skills

Communication

Proficiency in Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Service Manager

Location: Bobcat - GDN. Compensation: $55,000 – $62,000 DOE plus bonus. Work hours: Monday‑Friday, 7am–5pm. Benefits: Health, Dental, Vision, Life & Disability Policies; 401K with company match; company‑supported Health Savings accounts; paid holidays and vacation.

Responsibilities

• Develop and maintain high levels of customer satisfaction, listen to customer concerns and resolve conflicts.
• Recruit, train and supervise Service Advisors and a team of Technicians.
• Review technician efficiencies weekly, conduct annual performance reviews and handle disciplinary actions.
• Direct daily operations of the service department, including expenses and profitability.
• Keep accurate safety records, document service actions, lead discussions and conduct meetings.
• Collaborate with company management to support and implement growth strategies.
• Perform other tasks as assigned by management.

Qualifications

• Minimum three years of successful management experience, preferably in the construction industry.
• Excellent organizational skills.
• Demonstrated ability to provide excellent service to both internal and external customers through effective communication.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
• High school diploma or equivalent.

Job Type

Full‑time.

Work Environment / Physical Demands

Many hours are spent sitting at a computer but must walk around, interact in compact equipment, and occasionally climb, stand, bend or crouch. Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear is required. The noise level is usually moderate, but proximity to service bays can result in brief periods of loud noise.

Benefits / Employment Requirements

• Health, Dental, Vision, Life & Disability Policies.
• 401K plan with company match.
• Company‑supported Health Savings accounts.
• Paid holidays and vacation.
• Pre‑employment drug screens, background screening and proof of employment eligibility (E‑Verify) are required for any position offered.