Service Manager

Sri Healthcare; Savannah (GA); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life & Disability policies

401K with company match

Health Savings Account

Job summary

Sri Healthcare is seeking a hands-on Service Manager to lead the service department in Savannah, GA. This role focuses on directing daily operations, mentoring Service Advisors and Technicians, and boosting productivity and customer satisfaction.

The ideal candidate has 3+ years of management experience, strong organizational and communication skills, and proficiency with MS Office. This full-time position offers comprehensive benefits and a standard Monday–Friday schedule.

Qualifications

• At least three years of successful management experience in the construction industry preferred.
• Strong organizational skills and attention to detail.
• Proven ability to provide excellent service through effective communication.
• Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams).
• High school diploma or equivalent.

Responsibilities

• Develop and oversee service department operations for productivity and profitability.
• Direct and supervise Service Advisors and Technicians.
• Review technician performance and handle disciplinary actions as needed.
• Maintain safety records and document service actions.
• Lead meetings and discussions; support growth strategies with management.
• Collaborate with management to implement company initiatives.
• Other tasks as assigned by management.

Skills

Leadership experience

Organizational skills

Communication skills

MS Office

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Teams

Job description

We take pride in our culture and strive to make Bobcat - GDN a place where people want to work, achieve excellence, remain curious and humble, and build lifelong relationships. Service Manager Bobcat is looking for a talented Service Manager to assign and direct all work performed within the service department. The successful candidate will have a hands‑on approach and will be committed to implementing strategies that increase the productivity of the service department and elevating the customer experience. Service Manager $70,000-$90,000 DOE Monday-Friday (7am-5pm)

Great Benefits

Essential Job Functions

• Developing and maintaining high levels of customer satisfaction; including listening effectively to customer’s concerns and resolving any conflicts with customers (both internal and externally)
• Recruit, train, and supervise Service Advisors and a team of Technicians.
• Weekly review of technician efficiencies, annual performance reviews, and handling disciplinary actions are included in the role.
• Direct and maintain the daily operations of the service department, including expenses and profitability of the service department.
• Keep accurate safety records, document service actions, lead discussions, and conduct meetings.
• Collaborate with company management to support and implement growth strategies
• Other tasks as assigned by management.

Qualifications

• A minimum of three years’ successful management experience, within the construction industry preferred.
• Excellent organizational skills.
• Demonstrated ability in providing excellent service to both internal and external customers through effective communication
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams)
• High school diploma or equivalent.

Job Type

Full-time

Work Environment/Physical Demands

Many working hours are spent sitting down and working on a computer but managing by walking around is a must. This includes interaction in/on compact equipment requiring the ability to occasionally climb, stand, bend and crouch. Some areas of the workplace may be hazardous and/or dirty; proper safety protective gear should be worn as needed. Answering the phone and speaking with customers and employees. The noise level in the work environment is usually moderate, proximity to the service bays can result in brief periods of loud noise.

Benefits

• Health, Dental, Vision, Life & Disability Policies
• 401K Plan with Company Match
• Company supported Health Savings accounts
• Paid Holidays & Vacation

Pre-Employment drug screens, background screening & proof of employment eligibility (E-Verify) are required for any position offered.

We are always on the lookout for people who bring fresh perspective and life experiences to our team. Our employees are the heart of our company with a shared vision and solid set of core values. Our employees are dependable, enthusiastic, hardworking, and ready to assist our customers. We find a purpose to drive them, a culture to thrive in, and a world of opportunities.

“Our Team Makes IT Happen”