Remote District Parts & Service Lead

Bobcat Company; Buffalo (NY); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Annual bonus potential

Medical, dental, vision, and prescription coverage

401(k) match

Job summary

Bobcat Company is seeking a Parts & Service Manager for a remote position. This role involves managing parts and service operations, developing relationships with dealers, and ensuring customer satisfaction across the Northeast U.S. and part of Canada.

The successful candidate will have 5-7 years of relevant experience and a Bachelor's degree. Responsibilities include managing daily operations, collaborating with dealerships, and resolving customer complaints. The role requires extensive travel.

Qualifications

• 5-7 years of experience in parts and service management or customer support.
• Ability to travel 50-75% of the time within the assigned district.
• Demonstrated ability to build and maintain relationships.

Responsibilities

• Develop an understanding of assigned district and customer demographics.
• Collaborate with dealerships to enhance customer satisfaction.
• Manage daily activities and financial resources.

Skills

Communication skills

Negotiation

Conflict resolution

Mechanical principles

Data analysis

Team leadership

Education

Bachelor's degree in a relevant field

Job description

Bobcat Company is seeking a Parts & Service Manager for a remote position. This role involves managing parts and service operations, developing relationships with dealers, and ensuring customer satisfaction across the Northeast U.S. and part of Canada.

The successful candidate will have 5-7 years of relevant experience and a Bachelor's degree. Responsibilities include managing daily operations, collaborating with dealerships, and resolving customer complaints. The role requires extensive travel.