Service Manager II: People & Safety Leader

VIP Tires & Service; Rutland (VT); On-site; USD 52,000 - 70,000; Full time

Job summary

VIP, Inc. is seeking a Service Manager II in Rutland, VT, to develop into a Service Manager. You will lead a team, schedule staffing, and ensure safe, compliant operations while delivering exceptional customer experiences.

The role emphasizes mentorship, LMS training, and adherence to VIP programs and standards. The position is exempt, full-time, and requires two years in automotive service management or an equivalent combination of education and experience.

Qualifications

• Strong people management and leadership skills.
• Excellent verbal and written communication.
• Sound business sense with the ability to analyze and prioritize.
• Must understand automotive servicing and the industry.

Responsibilities

• Ensure workplace safety is Priority #1 and follow all safety policies.
• Perform duties of Assistant Manager and lead a VIP team.
• Recruit and develop a high-performing team with LMS and vendor training.
• Schedule the team to meet customer needs across all hours.
• Maintain facility and equipment, ensure clean, secure operations.
• Enforce compliance with service ethics and regulations.

Skills

People management

Communication

Business sense

Time management

Automotive servicing

Education

Two-year degree recommended

Two years related automotive service management experience

Job description

VIP, Inc. is seeking a Service Manager II in Rutland, VT, to develop into a Service Manager. You will lead a team, schedule staffing, and ensure safe, compliant operations while delivering exceptional customer experiences.

The role emphasizes mentorship, LMS training, and adherence to VIP programs and standards. The position is exempt, full-time, and requires two years in automotive service management or an equivalent combination of education and experience.