Automotive Service Leader in Training

VIP, Inc.; Topsham (ME); Hybrid; USD 70,000 - 95,000; Full time

Job summary

VIP, Inc. in Maine seeks a Service Manager II to support the Service Manager and lead a team toward VIP’s customer-first standards.

The role emphasizes safety, coaching, scheduling, and process execution to deliver an exceptional service experience at the location. You will drive training, ensure compliance, manage daily operations, and participate in ongoing development to grow into a Service Manager role.

Qualifications

• Two years related experience in automotive service management.
• Completion of a two-year college or technical school program recommended.
• Or an equivalent combination of education and experience.

Responsibilities

• Ensure workplace safety as Priority #1 and follow safety policies.
• Carry out duties of the Assistant Manager position.
• Learn VIP processes to build an extraordinary team delivering better customer experiences.
• Schedule the team to cover all hours and meet customer needs.
• Communicate with the team via daily huddles and store meetings.
• Train and support staff on VIP programs and standards.
• Oversee dispatching and assignment of work orders to technicians.
• Maintain facility and equipment to comply with safety and environmental codes.

Skills

People management

Leadership

Verbal and written communication

Organization and time management

Automotive servicing knowledge

Education

Two-year college or technical school program

Equivalent combination of education and experience

Job description

VIP, Inc. in Maine seeks a Service Manager II to support the Service Manager and lead a team toward VIP’s customer-first standards.

The role emphasizes safety, coaching, scheduling, and process execution to deliver an exceptional service experience at the location. You will drive training, ensure compliance, manage daily operations, and participate in ongoing development to grow into a Service Manager role.