Service Manager II: Lead a High-Performance Auto Team

VIP Tires & Service; Bangor (ME); On-site; USD 65,000 - 90,000; Full time

Job summary

VIP Tires & Service in Bangor, ME seeks a Service Manager II to lead a service team, drive VIP programs, and ensure safety and quality at the location. You will develop staff, coordinate training, and uphold service standards to earn automotive customers for life.

You will mentor personnel, schedule shifts, monitor performance, and maintain facility readiness while delivering an exceptional customer experience and results.

Qualifications

• Two years related experience in automotive service management.
• Exposure to leading a service team and safety compliance.
• Understanding of automotive service processes and VIP standards.

Responsibilities

• Lead the service team to deliver exceptional customer experiences.
• Ensure safety policies are followed and operations run smoothly.
• Coordinate scheduling, training, and performance coaching.
• Oversee facility and equipment readiness for daily operation.
• Monitor compliance with ethics, regulations, and VIP procedures.

Skills

People management

Communication

Business acumen

Time management

Automotive industry knowledge

Education

Two-year college or technical school recommended

Equivalent education and experience

Job description

VIP Tires & Service in Bangor, ME seeks a Service Manager II to lead a service team, drive VIP programs, and ensure safety and quality at the location. You will develop staff, coordinate training, and uphold service standards to earn automotive customers for life.

You will mentor personnel, schedule shifts, monitor performance, and maintain facility readiness while delivering an exceptional customer experience and results.