Auto Service Leader: Build a High-Impact Team

VIP Tires & Service; Scarborough (ME); On-site; USD 70,000 - 90,000; Full time

Job summary

VIP Tires & Service in Scarborough, ME is seeking a Service Manager who leads a high-performing automotive service team to deliver exceptional customer experiences. You will drive safety, care for staff development, and ensure smooth daily operations with a focus on compliance and efficiency.

The role emphasizes effective communication, scheduling excellence, and ongoing training to maintain top-tier service standards across our locations.

Qualifications

• Strong people management and leadership skills.
• Excellent verbal and written communication.
• Sound business sense with ability to analyze, prioritize, identify and implement solutions.
• Strong organization and time management skills.
• Comprehensive understanding of automotive servicing and the industry.

Responsibilities

• Safety first: follow policies, train and report unsafe conditions.
• Build an extraordinary team and hire the best associates.
• Schedule the team to meet customer needs during all hours of operation.
• Communicate with the team via daily huddles and bi-monthly meetings.
• Manage dispatching and assignment of work orders to technicians.
• Attend off-site trainings several times per year.
• Ensure facility and equipment maintenance and cleanliness.
• Enforce compliance with service ethics and regulations.

Skills

People management

Communication

Prioritization & analysis

Organization & time management

Automotive industry knowledge

Education

Two-year college or technical school program recommended

Job description

VIP Tires & Service in Scarborough, ME is seeking a Service Manager who leads a high-performing automotive service team to deliver exceptional customer experiences. You will drive safety, care for staff development, and ensure smooth daily operations with a focus on compliance and efficiency.

The role emphasizes effective communication, scheduling excellence, and ongoing training to maintain top-tier service standards across our locations.