Automotive Service Manager: Lead Teams, Delight Customers

VIP Tires & Service; Skowhegan (ME); On-site; USD 55,000 - 85,000; Full time

Job summary

VIP Tires & Service is seeking a Service Manager in the United States (Maine region) to lead a service team and uphold VIP’s service standards. You will drive safety, training, and exceptional customer care while coordinating a high-performance staff across all service areas.

The role emphasizes people development, adherence to policy, and delivering a best-in-class automotive service experience for life.

Qualifications

• Two years related experience in automotive service management.
• Two-year college or technical school program preferred.
• Equivalent combination of education and experience accepted.

Responsibilities

• Lead a high-performing service team and deliver an exceptional customer experience.
• Enforce safety policies and ensure compliance with regulations.
• Schedule staff to cover all hours of operation and manage workflow.
• Coach, train, and evaluate employees; support ASE certification goals.
• Monitor service metrics and drive continuous process improvements.

Skills

People leadership

Communication

Safety compliance

Operations management

Training & development

Education

Two-year college or technical school

Equivalent education/experience

Job description

VIP Tires & Service is seeking a Service Manager in the United States (Maine region) to lead a service team and uphold VIP’s service standards. You will drive safety, training, and exceptional customer care while coordinating a high-performance staff across all service areas.

The role emphasizes people development, adherence to policy, and delivering a best-in-class automotive service experience for life.