Service Manager - Heavy Equipment & Customer Growth

All Roads Company; North Carolina; Presencial; USD 65.000 - 90.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Disability & life insurance

401(k)

Tuition Reimbursement

Paid time off

Company holidays

Descripción de la vacante

All Roads Company is seeking a Service Manager to lead the Colfax service team in a production-driven environment. This role oversees the service department, controls costs, builds customer relationships, and aims to achieve sales and profit objectives while ensuring efficient service work.

The position requires strong leadership, experience with heavy equipment, and the ability to manage technicians and their workloads.

Formación

• High School Diploma or GED required.
• Valid Driver’s License.
• At least 2 years of Service Management experience.
• Must have excellent customer service skills.
• Ability to multi-task, prioritize, and work efficiently.

Responsabilidades

• Monitor the entire service department’s performance.
• Continually observe and mentor the Service Writers to enforce good habits, and to ensure "Exceptional Customer Service" at all times.
• Dispatching service work to technicians.
• Maintain and build customer relationships.
• Successfully work with and through both Service Writers and Technicians within the Service Department.
• All other duties as assigned.

Educación

High School Diploma or GED

Descripción del empleo

All Roads Company is seeking a Service Manager to lead the Colfax service team in a production-driven environment. This role oversees the service department, controls costs, builds customer relationships, and aims to achieve sales and profit objectives while ensuring efficient service work.

The position requires strong leadership, experience with heavy equipment, and the ability to manage technicians and their workloads.