Service Manager - Gilfield

LSA Management; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

LSA Management is seeking an experienced Multifamily Service Manager to lead maintenance operations across its apartment communities. You will supervise service teams, oversee preventive maintenance programs, and drive resident satisfaction while protecting property assets.

The role focuses on budgeting, vendor management, safety compliance, and coordinating capital projects. Strong HVAC troubleshooting and leadership experience are essential to succeed in this fast-paced, growth-minded

Qualifications

• EPA certification required; Universal preferred.
• Valid driver license.
• 5+ years of multifamily maintenance experience.
• 2+ years of supervisory experience.
• Strong HVAC troubleshooting skills.
• Team leadership experience.

Responsibilities

• Lead maintenance staff across communities.
• Oversee HVAC, plumbing, electrical, and appliance repairs.
• Manage budgets and vendor relationships.
• Ensure work orders are completed on time.
• Support capital projects and preventive maintenance.
• Maintain safety and regulatory compliance.
• Contribute to resident retention initiatives.

Skills

HVAC troubleshooting

Team leadership

Supervisory experience

Budgeting

Vendor management

Education

CAMT Certification

CPO Certification

HVAC trade certification

Tools

Yardi

Entrata

RealPage

Job description

Multifamily Service Manager

Job Title

Multifamily Service Manager

Position Summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.

Why Join LSA Management

Growing portfolio, leadership development, competitive compensation and benefits, regional career opportunities, and advancement into Regional Service Manager leadership roles.

Key Responsibilities

Lead maintenance staff; oversee HVAC, plumbing, electrical and appliance repairs; manage budgets and vendors; ensure work order completion; support capital projects; maintain safety and regulatory compliance; participate in resident retention initiatives.

Required Qualifications

EPA Certification (Universal preferred); valid driver license; 5+ years multifamily maintenance experience; 2+ years supervisory experience; strong HVAC troubleshooting skills; team leadership experience.

Preferred Qualifications

CAMT Certification, CPO Certification, HVAC trade certification, Yardi/Entrata/RealPage experience, renovation and capital project experience.

Success Profile

Strong leadership, budgeting expertise, vendor management, resident service focus, operational excellence, preventive maintenance knowledge, and career-growth mindset.

Applicant Evaluation Criteria

Multifamily maintenance leadership, EPA certification, HVAC expertise, team-management experience, budgeting knowledge, vendor oversight, and customer-service orientation.

Keywords

Multifamily Service Manager, Maintenance Manager, Apartment Maintenance Manager, Service Supervisor, Maintenance Supervisor, EPA Universal, HVAC, Property Management, Vendor Management, Capital Projects, Apartment Maintenance, Facilities Management.