Multifamily Service Manager: Lead Maintenance & Growth

LSA Management; Eden (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, and oversee preventive maintenance programs. The role focuses on ensuring resident satisfaction and effective asset management in a dynamic portfolio.

Ideal candidates bring 5+ years in multifamily maintenance, strong HVAC troubleshooting, and proven team leadership, with EPA Universal certification preferred.

Qualifications

• 5+ years multifamily maintenance experience.
• 2+ years supervisory experience.
• Strong HVAC troubleshooting skills.
• Team leadership experience.
• EPA Certification (Universal preferred).

Responsibilities

• Lead maintenance staff.
• Oversee HVAC, plumbing, electrical and appliance repairs.
• Manage budgets and vendors.
• Ensure work order completion.
• Support capital projects.
• Maintain safety and regulatory compliance.
• Participate in resident retention initiatives.

Skills

Multifamily maintenance

Supervisory experience

HVAC troubleshooting

Team leadership

EPA Certification

Education

EPA Certification (Universal)

Tools

Yardi/Entrata/RealPage experience

HVAC trade certification

Job description

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, and oversee preventive maintenance programs. The role focuses on ensuring resident satisfaction and effective asset management in a dynamic portfolio.

Ideal candidates bring 5+ years in multifamily maintenance, strong HVAC troubleshooting, and proven team leadership, with EPA Universal certification preferred.