Senior Multifamily Service Manager - Lead Maintenance

LSA Management; Charlotte (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.

The role emphasizes strong HVAC troubleshooting, EPA Universal certification, and proven leadership in a multifamily setting with a focus on safety and capital projects.

Qualifications

• EPA Universal certification preferred
• Valid driver's license required
• 5+ years multifamily maintenance experience
• 2+ years supervisory experience
• Strong HVAC troubleshooting skills
• Team leadership experience

Responsibilities

• Lead maintenance staff across apartment communities
• Oversee HVAC, plumbing, electrical and appliance repairs
• Manage budgets and vendors
• Ensure work order completion
• Support capital projects
• Maintain safety and regulatory compliance
• Participate in resident retention initiatives

Skills

HVAC troubleshooting

Team leadership

Maintenance management

Budgeting

Vendor management

Driver's license

Education

EPA Certification (Universal)

Tools

Yardi/Entrata/RealPage

Job description

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.

The role emphasizes strong HVAC troubleshooting, EPA Universal certification, and proven leadership in a multifamily setting with a focus on safety and capital projects.