Service Manager - Volaire

LSA Management; Charlotte (NC); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Growth opportunities

Competitive compensation

Leadership development

Regional career paths

Advancement paths

Job summary

LSA Management seeks a Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, oversee preventive maintenance programs, and protect resident satisfaction and asset quality.

The role emphasizes budget management, vendor coordination, safety and regulatory compliance, and support for capital projects, with opportunities for career advancement into Regional Service Manager leadership.

Qualifications

• EPA Certification (Universal)
• Valid driver license
• 5+ years multifamily maintenance experience
• 2+ years supervisory experience
• Strong HVAC troubleshooting skills
• Team leadership experience

Responsibilities

• Lead maintenance staff
• Oversee HVAC, plumbing, electrical and appliance repairs
• Manage budgets and vendors
• Ensure work order completion
• Support capital projects
• Maintain safety and regulatory compliance
• Participate in resident retention initiatives

Skills

Strong leadership

Team leadership

Budgeting

Vendor management

Customer-service orientation

Education

EPA Certification (Universal)

Valid driver license

CAMT Certification

CPO Certification

HVAC trade certification

Tools

Yardi/Entrata/RealPage experience

Job description

Multifamily Service Manager

Job Title

Multifamily Service Manager

Position Summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.

Why Join LSA Management

• Growing portfolio
• Leadership development
• Competitive compensation and benefits
• Regional career opportunities
• Advancement into Regional Service Manager leadership roles.

Key Responsibilities

• Lead maintenance staff
• Oversee HVAC, plumbing, electrical and appliance repairs
• Manage budgets and vendors
• Ensure work order completion
• Support capital projects
• Maintain safety and regulatory compliance
• Participate in resident retention initiatives

Required Qualifications

• EPA Certification (Universal preferred)
• Valid driver license
• 5+ years multifamily maintenance experience
• 2+ years supervisory experience
• Strong HVAC troubleshooting skills
• Team leadership experience

Preferred Qualifications

• CAMT Certification
• CPO Certification
• HVAC trade certification
• Yardi/Entrata/RealPage experience
• Renovation and capital project experience

Success Profile

• Strong leadership
• Budgeting expertise
• Vendor management
• Resident service focus
• Operational excellence
• Preventive maintenance knowledge
• Career-growth mindset

Applicant Evaluation Criteria

• Multifamily maintenance leadership
• EPA certification
• HVAC expertise
• Team-management experience
• Budgeting knowledge
• Vendor oversight
• Customer-service orientation

Keywords

• Multifamily Service Manager
• Maintenance Manager
• Apartment Maintenance Manager
• Service Supervisor
• Maintenance Supervisor
• EPA Universal
• HVAC
• Property Management
• Vendor Management
• Capital Projects
• Apartment Maintenance
• Facilities Management