Service Manager - Charlotte

LSA Management; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Regional career opportunities

Job summary

LSA Management is seeking a Multifamily Service Manager to lead maintenance operations across apartment communities, supervise service teams, and drive preventive maintenance programs. This role emphasizes resident satisfaction, asset protection, and adherence to safety standards.

The position requires strong HVAC troubleshooting skills, an EPA Universal certification (preferred), a valid driver license, and 5+ years of multifamily maintenance experience with 2+ years in leadership.

Qualifications

• EPA Certification (Universal preferred)
• Valid driver license
• 5+ years multifamily maintenance experience
• 2+ years supervisory experience
• Strong HVAC troubleshooting skills
• Team leadership experience

Responsibilities

• Lead maintenance staff
• Oversee HVAC, plumbing, electrical and appliance repairs
• Manage budgets and vendors
• Ensure work order completion
• Support capital projects
• Maintain safety and regulatory compliance
• Participate in resident retention initiatives

Skills

EPA Certification

Valid driver license

5+ years multifamily maintenance

2+ years supervisory experience

HVAC troubleshooting

Team leadership

Job description

Multifamily Service Manager

Job Title

Multifamily Service Manager

Position Summary

LSA Management seeks an experienced Multifamily Service Manager to lead maintenance operations, supervise service teams, oversee preventive maintenance programs, ensure resident satisfaction, and manage property assets across apartment communities.

Why Join LSA Management

• Growing portfolio
• Leadership development
• Competitive compensation and benefits
• Regional career opportunities
• Advancement into Regional Service Manager leadership roles.

Key Responsibilities

• Lead maintenance staff
• Oversee HVAC, plumbing, electrical and appliance repairs
• Manage budgets and vendors
• Ensure work order completion
• Support capital projects
• Maintain safety and regulatory compliance
• Participate in resident retention initiatives

Required Qualifications

• EPA Certification (Universal preferred)
• Valid driver license
• 5+ years multifamily maintenance experience
• 2+ years supervisory experience
• Strong HVAC troubleshooting skills
• Team leadership experience

Preferred Qualifications

• CAMT Certification
• CPO Certification
• HVAC trade certification
• Yardi/Entrata/RealPage experience
• Renovation and capital project experience

Success Profile

• Strong leadership
• Budgeting expertise
• Vendor management
• Resident service focus
• Operational excellence
• Preventive maintenance knowledge
• Career-growth mindset

Applicant Evaluation Criteria

• Multifamily maintenance leadership
• EPA certification
• HVAC expertise
• Team-management experience
• Budgeting knowledge
• Vendor oversight
• Customer-service orientation

Keywords

• Multifamily Service Manager
• Maintenance Manager
• Apartment Maintenance Manager
• Service Supervisor
• Maintenance Supervisor
• EPA Universal
• HVAC
• Property Management
• Vendor Management
• Capital Projects
• Apartment Maintenance
• Facilities Management