Service Leader: Training, Food Safety & Guest Experience

Chipotle Mexican Grill; Johnston (RI); On-site; USD 26,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill in Johnston, RI, is seeking a Service Leader to ensure a positive customer experience by maintaining safe, high-quality food and training the restaurant crew. The role requires standing on the floor while clocked in, and when not busy you’ll assist with other tasks to keep operations smooth.

You’ll supervise the line, support food safety practices, help resolve incidents, and guide crew development and scheduling.

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Have familiarity with office paperwork.
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location.
• Have a high school diploma.
• Have restaurant experience.

Responsibilities

• Making sure great tasting, high quality food is served.
• Helping to resolve food quality issues.
• Supporting food safety including hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and following Daily Food Safety Checklist and policies.
• Helping to resolve customer incidents and ensure positive customer experiences.
• Helping to monitor crew breaks, shift changes, shift meetings, and line schedules.
• Developing and cross training all front of house Crew.
• Assisting with Crew performance reviews.
• Developing future Service Leaders.
• Assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork.
• Ensuring office equipment remains in working order and supplies are ordered as necessary
• Ensuring the proper quantity of supplies are available as needed

Skills

Cash handling policies

Food safety knowledge

Office paperwork familiarity

Excellent communication

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill in Johnston, RI, is seeking a Service Leader to ensure a positive customer experience by maintaining safe, high-quality food and training the restaurant crew. The role requires standing on the floor while clocked in, and when not busy you’ll assist with other tasks to keep operations smooth.

You’ll supervise the line, support food safety practices, help resolve incidents, and guide crew development and scheduling.