Service Leader: Lead Training & Exceptional Guest Experience

Chipotle Mexican Grill group; Monroeville (Allegheny County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive customer experience by ensuring safe, quality food and a well-trained crew. The role requires staying on their feet, keeping the line clean, and assisting others with tasks when not busy.

You will help resolve incidents, monitor schedules, and develop future Service Leaders. The position emphasizes cash handling, health regulations, and office administration capabilities, with a focus on guiding and training staff to

Qualifications

• Knowledge of cash handling policies and procedures.
• Understanding of Food Safety and health department requirements.
• Familiarity with office paperwork and administrative tasks.
• Ability to speak, write, read, and understand the primary language of the work location.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep the restaurant line clean and organized with functioning equipment.
• Supervise and train the restaurant crew; assist with performance reviews.
• Monitor breaks, shift changes, and line schedules; develop front-of-house staff.
• Support office administration tasks including banking and paperwork.
• Ensure supplies and office equipment are maintained and stocked.

Skills

Cash handling policies

Food safety knowledge

Office paperwork

Strong communication

Customer service

Team training

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive customer experience by ensuring safe, quality food and a well-trained crew. The role requires staying on their feet, keeping the line clean, and assisting others with tasks when not busy.

You will help resolve incidents, monitor schedules, and develop future Service Leaders. The position emphasizes cash handling, health regulations, and office administration capabilities, with a focus on guiding and training staff to