Service Leader — Guest Experience & Food Safety Pro

Chipotle Mexican Grill group; Hampton (VA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill, Inc. is seeking a Service Leader to uphold a positive guest experience by ensuring safe, quality food is prepared and served. You will oversee a clean, well‑run line and a trained crew, ready to assist with tasks and ensure excellent service.

The role emphasizes food safety, crew development, and efficient line management. Candidates should be able to stand for long periods and manage breaks, shifts, and daily operations in a fast-paced restaurant.

Qualifications

• High school diploma required or equivalent.
• Experience in a fast-paced restaurant environment preferred.
• Strong understanding of food safety and customer service.

Responsibilities

• Maintain a positive customer experience by ensuring safe, quality food is prepared and served.
• Keep the line clean and organized with functioning equipment.
• Supervise and train crew; assist with breaks, shifts, and line schedules.
• Resolve customer incidents and support staff development.
• Support office administra tion and ensure supplies are stocked.

Skills

Customer service

Food safety

Crew training

Cash handling

Food quality

Education

High school diploma

Tools

POS system

Job description

Chipotle Mexican Grill, Inc. is seeking a Service Leader to uphold a positive guest experience by ensuring safe, quality food is prepared and served. You will oversee a clean, well‑run line and a trained crew, ready to assist with tasks and ensure excellent service.

The role emphasizes food safety, crew development, and efficient line management. Candidates should be able to stand for long periods and manage breaks, shifts, and daily operations in a fast-paced restaurant.