Service Leader - Elevate Guest Experience & Team Growth

Chipotle Mexican Grill group; Michigan; On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Paid time off

Holiday closures

Competitive compensation

Opportunities for advancement

Job summary

Chipotle Mexican Grill in Michigan is seeking a Service Leader to maintain outstanding customer experiences by ensuring safe, high-quality food and training a strong restaurant crew. You will keep the line organized, uphold safety standards, and support daily operations.

Responsibilities include monitoring food safety, resolving customer issues, coordinating breaks and shifts, and training future leaders while assisting with light office duties and paperwork.

Qualifications

• Ability to handle cash and maintain POS accuracy.
• Knowledge of food safety practices and health department standards.
• Familiarity with office paperwork and basic administrative tasks.
• Strong communication skills to interact with customers and team members.

Responsibilities

• Maintain a clean, organized line and ensure equipment functions properly.
• Ensure high quality, great tasting food and address quality issues.
• Support food safety procedures: hand washing, glove changes, time/temperature checks.
• Resolve customer incidents and maintain positive experiences.
• Monitor crew breaks, shift changes, and line schedules.
• Develop and cross-train front-of-house crew.
• Assist with crew performance reviews and training future leaders.
• Support with office administration tasks and reporting.
• Order supplies and manage office equipment and inventory.

Skills

Cash handling

Food safety

Office paperwork

Communication skills

Education

High school diploma

Job description

Chipotle Mexican Grill in Michigan is seeking a Service Leader to maintain outstanding customer experiences by ensuring safe, high-quality food and training a strong restaurant crew. You will keep the line organized, uphold safety standards, and support daily operations.

Responsibilities include monitoring food safety, resolving customer issues, coordinating breaks and shifts, and training future leaders while assisting with light office duties and paperwork.