Service Leader — Elevate Guest Experience & Team Growth

Chipotle Mexican Grill; Commack (NY); On-site; USD 27,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical insurance

Dental insurance

Vision insurance

Paid time off

Holidays

Competitive pay

Advancement opportunities

Job summary

Chipotle Mexican Grill in the United States is seeking a Service Leader to maintain a positive customer experience by ensuring safe and quality food and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment.

The role requires on-your-feet work while clocked in, with proactive task completion when busy and supporting the team across operations and administration.

Qualifications

• Restaurant experience required.
• Knowledge of cash handling procedures.
• Understanding of food safety and health department rules.
• Familiarity with office paperwork and documentation.

Responsibilities

• Make sure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety: hand washing, glove changes, time/temperature checks, shelf life monitoring, daily safety checklist.
• Assist with resolving customer incidents and ensuring positive experiences.
• Monitor crew breaks, shifts, meetings and line schedules.
• Develop and cross-train all front-of-house crew.
• Assist with crew performance reviews and leadership development.
• Assist with office administration tasks and banking policies.
• Ensure office equipment and supplies are maintained and reordered.

Skills

Restaurant experience

Cash handling policies

Food safety knowledge

Office paperwork

Language proficiency

Education

High school diploma

Job description

Chipotle Mexican Grill in the United States is seeking a Service Leader to maintain a positive customer experience by ensuring safe and quality food and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment.

The role requires on-your-feet work while clocked in, with proactive task completion when busy and supporting the team across operations and administration.