Service Leader: Lead Crew, Elevate Guest Experience

Chipotle Mexican Grill; Somers Point (NJ); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Medical insurance

Dental insurance

Vision insurance

Digital tips

Paid time off

Holiday closures

Competitive pay

Career advancement

Job summary

Chipotle Mexican Grill in the United States is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high‑quality food and that the crew is well trained. You will keep a clean, organized line and assist with various tasks when not busy.

The role emphasizes food safety, staff development, and supporting operations, with opportunities for advancement. The position offers competitive pay, benefits, and a path to leadership within a values‑driven team.

Qualifications

• Be able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Have familiarity with office paperwork.
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location.
• Have a high school diploma.
• Have restaurant experience.

Responsibilities

• Make sure great tasting, high quality food is served.
• Help resolve food quality issues.
• Support food safety including hand washing, glove changes, time/temperature monitoring, shelf life checks, and daily safety checklists.
• Help resolve customer incidents and ensure positive experiences.
• Monitor crew breaks, shift changes, meetings, and line schedules.
• Develop and cross train all front of house crew.
• Assist with crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration duties such as banking and paperwork.
• Ensure office equipment works and supplies are ordered.

Skills

Communication skills

Cash handling policies

Food safety knowledge

Office paperwork familiarity

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill in the United States is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high‑quality food and that the crew is well trained. You will keep a clean, organized line and assist with various tasks when not busy.

The role emphasizes food safety, staff development, and supporting operations, with opportunities for advancement. The position offers competitive pay, benefits, and a path to leadership within a values‑driven team.