Service Leader: Elevate Guest Experience & Growth

Chipotle Mexican Grill; Northfield Center Township (OH); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive customer experience by ensuring safe, high-quality food is prepared and served. The role includes keeping a clean, organized line with working equipment and training the restaurant crew to deliver excellent service.

Responsibilities include resolving food quality issues, supporting food safety practices, handling cash policies, and assisting with administrative duties.

Qualifications

• High school diploma required.
• Restaurant experience preferred.
• Knowledge of cash handling policies and procedures.

Responsibilities

• Maintain positive customer experience by ensuring safe and quality food is prepared and served.
• Keep the line clean and organized with functioning equipment.
• Train and develop front-of-house crew; assist with performance reviews.
• Monitor crew breaks, shift changes, and line schedules.
• Assist with office administration duties and supplies management.
• Resolve customer incidents to ensure positive experiences.

Skills

Food safety

Cash handling

Office paperwork

Education

High school diploma

Tools

Office equipment

Job description

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive customer experience by ensuring safe, high-quality food is prepared and served. The role includes keeping a clean, organized line with working equipment and training the restaurant crew to deliver excellent service.

Responsibilities include resolving food quality issues, supporting food safety practices, handling cash policies, and assisting with administrative duties.