Service Leader: Elevate Guest Experience & Growth

Chipotle Mexican Grill group; Chaska (MN); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Health insurance

Paid time off

Advancement opportunities

Job summary

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive customer experience, ensure safe and quality food, and train the restaurant crew. The role involves keeping a clean line, ensuring equipment works, and assisting with various tasks to support operations.

The position requires knowledge of food safety, cash handling, and office paperwork, plus a high school diploma and restaurant experience. It includes benefits like tuition assistance, free meals, and health insurance.

Qualifications

• Be able to understand and articulate Chipotle's Food With Integrity philosophy.
• Have knowledge and experience of cash handling policies and procedures.
• Have knowledge of Food Safety and health department matters.
• Have familiarity with office paperwork.
• Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location.
• Have a high school diploma.
• Have restaurant experience.

Responsibilities

• Make sure great tasting, high quality food is served.
• Help to resolve food quality issues.
• Support food safety including hand washing, glove changes, time/temperature checks and Daily Food Safety Checklist.
• Help to resolve customer incidents and ensure positive experiences.
• Monitor crew breaks, shift changes, shift meetings, and line schedules.
• Develop and cross train all front of house Crew.
• Assist with Crew performance reviews.
• Develop future Service Leaders.
• Assist with office administration duties such as banking, cash handling policies and responsibilities, and office paperwork.
• Ensure office equipment remains in working order and supplies are ordered as necessary.
• Ensure the proper quantity of supplies are available as needed.

Skills

Food safety

Cash handling

Office paperwork

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive customer experience, ensure safe and quality food, and train the restaurant crew. The role involves keeping a clean line, ensuring equipment works, and assisting with various tasks to support operations.

The position requires knowledge of food safety, cash handling, and office paperwork, plus a high school diploma and restaurant experience. It includes benefits like tuition assistance, free meals, and health insurance.