Service Leader — Elevate Guest Experience & Team Growth

Chipotle Mexican Grill group; Johnson City (TN); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Free meals

Medical insurance

Dental insurance

Vision insurance

Job summary

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive customer experience by ensuring safe, quality food and a well-trained crew. The role emphasizes maintaining a clean, organized line and supporting staff performance and development.

The position requires a high school diploma, restaurant experience, and knowledge of cash handling and food safety policies. Chipotle offers tuition assistance, free meals, insurance, and advancement opportunities.

Qualifications

• Cash handling policies and procedures familiarity.
• Solid knowledge of food safety and health department matters.
• Experience with office paperwork and documentation.
• Strong communication skills and ability to work with diverse teams.

Responsibilities

• Ensure high quality food is served and operational standards are met.
• Resolve food quality issues and support food safety practices.
• Monitor line operations, crew breaks, and shift changes to maintain efficiency.
• Develop and cross-train front-of-house crew and assist with performance reviews.
• Assist with office admin tasks and ensure supplies are stocked and ordered.

Skills

Cash handling

Food safety knowledge

Office paperwork familiarity

Communication skills

High school diploma

Restaurant experience

Job description

Chipotle Mexican Grill is seeking a Service Leader to uphold a positive customer experience by ensuring safe, quality food and a well-trained crew. The role emphasizes maintaining a clean, organized line and supporting staff performance and development.

The position requires a high school diploma, restaurant experience, and knowledge of cash handling and food safety policies. Chipotle offers tuition assistance, free meals, insurance, and advancement opportunities.