Service Leader: Elevate Guest Experience & Growth

Chipotle Mexican Grill group; Beachwood (OH); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Paid time off

Holiday closures

Job summary

Chipotle Mexican Grill is seeking a Service Leader to ensure safe, high-quality food is prepared and served while the restaurant crew stays well trained and delivers excellent customer service.

You will maintain a clean, organized line, monitor line equipment, and support crew shifts. The role includes supervising breaks, assisting with training, handling office tasks, and ensuring policies are followed to sustain a positive guest experience.

Qualifications

• Knowledge of food safety practices and health department matters.
• Ability to follow cash handling policies and procedures.
• Experience delivering strong customer service and handling inquiries.
• Familiarity with basic office paperwork and administrative tasks.
• Ability to read, write, and understand the primary language of the work location.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Maintain a clean, organized dining line with properly functioning equipment.
• supervise crew breaks, shift changes, and line schedules.
• Assist with crew training and performance reviews; develop future leaders.
• Handle office duties such as banking, cash handling compliance, and paperwork.

Skills

Food safety

Cash handling

Customer service

Communication

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to ensure safe, high-quality food is prepared and served while the restaurant crew stays well trained and delivers excellent customer service.

You will maintain a clean, organized line, monitor line equipment, and support crew shifts. The role includes supervising breaks, assisting with training, handling office tasks, and ensuring policies are followed to sustain a positive guest experience.