Service Leader - Elevate Guest Experience & Food Safety

Chipotle Mexican Grill group; Huntsville (AL); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. You will lead a restaurant crew, maintain a clean line and properly functioning equipment, and be ready to assist with a variety of tasks when not busy.

The role emphasizes food safety, staff training, and daily operations, with opportunities to advance to Service Leader roles. A high school diploma and restaurant experience are preferred.

Qualifications

• Understand Chipotle’s Food With Integrity philosophy
• Knowledge of cash handling policies and procedures
• Knowledge of Food Safety and health department matters
• Familiarity with office paperwork
• Ability to speak, write, read, and understand the primary language of the work location
• High school diploma
• Restaurant experience

Responsibilities

• Make sure great tasting, high quality food is served
• Help resolve food quality issues
• Support food safety including hand washing, glove changes, time/temperature monitoring, shelf life monitoring, and daily safety checklists
• Help resolve customer incidents and ensure positive customer experiences
• Monitor crew breaks, shift changes, and line schedules
• Develop and cross-train all front-of-house Crew
• Assist with Crew performance reviews
• Develop future Service Leaders
• Assist with office administration duties such as banking, cash handling policies, and paperwork
• Ensure office equipment remains in working order and supplies are ordered as needed
• Ensure the proper quantity of supplies is available as needed

Skills

Cash handling

Food safety

Office paperwork

English proficiency

High school diploma

Restaurant experience

Education

High school diploma

Job description

Chipotle Mexican Grill is hiring a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food is prepared and served. You will lead a restaurant crew, maintain a clean line and properly functioning equipment, and be ready to assist with a variety of tasks when not busy.

The role emphasizes food safety, staff training, and daily operations, with opportunities to advance to Service Leader roles. A high school diploma and restaurant experience are preferred.