Service Leader: Elevate Guest Experience & Food Safety

Chipotle Mexican Grill group; Bridgeville (Allegheny County); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, vision insurance

Digital tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is hiring a Service Leader to uphold safe, high-quality food and ensure excellent customer service. You will keep the line organized, supervise crew, and support shift planning and training.

The role involves hands-on duties, staff development, and light office tasks to keep operations running smoothly. Prior restaurant experience preferred; high school diploma required.

Qualifications

• Excellent guest service and problem-solving skills
• Knowledge of cash handling policies and procedures
• Experience in fast-paced restaurant environments
• Ability to train and develop crew members
• Strong communication and teamwork skills

Responsibilities

• Ensure safe, high-quality food is prepared and served
• Maintain clean, organized line with functioning equipment
• Train and develop front-of-house crew
• Coordinate crew breaks, shifts, and meetings
• Assist with office tasks and paperwork as needed
• Support managers in performance reviews and crew development
• Address customer incidents to ensure positive experiences

Skills

Customer service

Food safety

Cash handling

Staff training

Communication

Education

High school diploma

Tools

POS systems

Job description

Chipotle Mexican Grill is hiring a Service Leader to uphold safe, high-quality food and ensure excellent customer service. You will keep the line organized, supervise crew, and support shift planning and training.

The role involves hands-on duties, staff development, and light office tasks to keep operations running smoothly. Prior restaurant experience preferred; high school diploma required.