Service Leader: Elevate Guest Experience & Develop the Team

Chipotle Mexican Grill; Troy (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to sustain a positive guest experience by ensuring safe, quality food and well-trained crew members. You will keep a clean, organized line with reliable equipment and guide the team through shifts, breaks, and training initiatives.

The role emphasizes hands-on supervision, food safety adherence, and ongoing staff development to ensure excellent customer service and operational efficiency across the front of house.

Qualifications

• Knowledge of food safety and health department matters.
• Experience with cash handling policies and procedures.
• Able to understand and articulate Chipotle’s Food With Integrity philosophy.
• Familiarity with office paperwork and general administrative tasks.

Responsibilities

• Maintain a positive customer experience by ensuring safe and quality food is prepared and served.
• Keep the line clean and organized with properly functioning equipment.
• Supervise crew shifts, breaks, and line schedules.
• Assist with crew performance reviews and development of future Service Leaders.

Skills

Food safety knowledge

Cash handling policies

Restaurant experience

Supervisory training

Effective communication

Chipotle philosophy understanding

Education

High school diploma

Tools

Cash handling systems

Office equipment

Job description

Chipotle Mexican Grill is seeking a Service Leader to sustain a positive guest experience by ensuring safe, quality food and well-trained crew members. You will keep a clean, organized line with reliable equipment and guide the team through shifts, breaks, and training initiatives.

The role emphasizes hands-on supervision, food safety adherence, and ongoing staff development to ensure excellent customer service and operational efficiency across the front of house.