Service Leader: Elevate Guest Experience & Team Growth

Chipotle Mexican Grill; Mooresville (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Tuition assistance

Free food

Medical, dental, and vision insurance

Digital Tips

Paid time off

Holiday closures

Competitive compensation

Advancement opportunities

Job summary

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food and that the crew is well-trained. The role includes keeping a clean, organized line, training front-of-house crew, and assisting with office duties as needed.

The position emphasizes food safety, staff development, and operational support to ensure efficient shifts and positive guest experiences.

Qualifications

• Cash handling policies and procedures knowledge.
• Food safety knowledge and health department awareness.
• Ability to read, write, speak, and understand the primary language of the work location.
• Familiarity with office paperwork and administrative tasks.
• Restaurant experience and understanding of hospitality workflows.

Responsibilities

• Ensure a positive customer experience by maintaining quality food and service.
• Maintain clean, organized line with working equipment.
• Coach and train crew; assist with crew breaks and shift changes.
• Support with performance reviews and development of future leaders.
• Assist with banking, cash handling, and office paperwork duties.

Skills

Cash handling

Food safety

Communication

Office paperwork

Education

High school diploma

Job description

Chipotle Mexican Grill is seeking a Service Leader to maintain a positive customer experience by ensuring safe, high-quality food and that the crew is well-trained. The role includes keeping a clean, organized line, training front-of-house crew, and assisting with office duties as needed.

The position emphasizes food safety, staff development, and operational support to ensure efficient shifts and positive guest experiences.