Service Lead & Keyholder: Drive Guest Joy & Store Results

Ampersand Brands; Spring (TX); On-site; USD 10,000 - 12,000; Full time

Benefits offered by this job

Employee candy discount

Friendly team culture

Job summary

Ampersand Brands' Lolli & Pops is looking for a Service Lead/Keyholder at The Woodlands Mall in Texas. The role provides keyholder responsibilities, coaching responsibilities, and a focus on delivering an exceptional guest experience while upholding brand standards.

Join a fast-paced team that values a positive attitude, teamwork, and operational excellence, with a sweet discount on treats and opportunities to advance within a growing confectionery brand.

Responsibilities

• Help drive store-level financial and operational results by monitoring KPI targets and taking appropriate action to achieve store targets
• Keep your team focused on guest engagement, sampling and sharing product knowledge
• Maximize the overall performance of the team through product knowledge education, coaching selling skills and leading by example
• Assist in training, developing and motivating team members
• Assist the Store Manager with paperwork, ordering, inventory management
• Maintain visual and merchandising standards and ensure store cleanliness
• Ensure that all policies, procedures and operational directives are enforced consistently and effectively by all team members
• Be a champion of Lolli & Pops inside and outside of the store
• Must be able to lift up to 25 pounds

Job description

Ampersand Brands' Lolli & Pops is looking for a Service Lead/Keyholder at The Woodlands Mall in Texas. The role provides keyholder responsibilities, coaching responsibilities, and a focus on delivering an exceptional guest experience while upholding brand standards.

Join a fast-paced team that values a positive attitude, teamwork, and operational excellence, with a sweet discount on treats and opportunities to advance within a growing confectionery brand.