Service & Front-End Leader: Drive Sales & Service

Sprouts Healthy Communities Foundation; Huntsville (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Sick time

Vacation accrual plan

15% employee discount

Flexible schedules

EAP

401K Retirement plan with companyMatch

Company paid life insurance

Job summary

Sprouts Farmers Market is seeking a Service Manager to drive customer satisfaction and lead front-end operations in a fast-paced store environment. You will schedule, train, and develop a team while ensuring policy compliance and store profitability.

The role emphasizes strong leadership, excellent communication, and a focus on customer advocacy. Prior retail leadership and a willingness to manage multiple tasks across the store are essential.

Qualifications

• Proven leadership in a store or retail environment.
• Strong communication and customer service skills.
• Experience with scheduling, training, and disciplinary actions.

Responsibilities

• Lead front-end operations and oversee store in the absence of Store Manager/Assistant.
• Drive store sales, labor management, and shrink reduction.
• Recruit, engage, and retain team members; prepare work schedules and train staff.

Skills

Leadership

Customer service

Communication

Analytical

Education

High school diploma or equivalent

Bachelor's degree (business management, marketing, retailing, communications, advertising) preferred

Tools

Microsoft Office

Bookkeeping software

HR software

Job description

Sprouts Farmers Market is seeking a Service Manager to drive customer satisfaction and lead front-end operations in a fast-paced store environment. You will schedule, train, and develop a team while ensuring policy compliance and store profitability.

The role emphasizes strong leadership, excellent communication, and a focus on customer advocacy. Prior retail leadership and a willingness to manage multiple tasks across the store are essential.