Service Experience Lead for Fashion Customers

Nordstrom, Inc.; Lubbock (TX); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Medical/Vision

Dental

Retirement and Paid Time Away

Life Insurance and Disability

Merchandise Discount

EAP Resources

Job summary

Qualifications

• Demonstrated results in productivity and goal attainment.
• Strong written and verbal communication; interpersonal skills.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Proficiency with Windows, iOS and Android.

Responsibilities

• Coach an interactive team of specialists to drive education and adopt new behaviors.
• Support Service Experience Manager in budgeting and financial optimization.
• Collaborate with merchandising and store teams to lead customer-driven initiatives.
• Perform Service Experience, Cash Room and Communications procedures.

Skills

Influencing

Collaboration

Coaching

Customer experience

Leadership potential

Education

High school diploma or equivalent

Tools

MS Windows

iOS

Android

Job description