Service Drive Supervisor — Elevate Auto Care

AutoNation Inc; Carlsbad (CA); On-site; USD 50,000 - 120,000; Full time

Benefits offered by this job

401k matching

Health insurance

Dental & vision insurance

Maternity benefits

Employee discounts on vehicles and服务

DRVPNK cancer charity involvement

Job summary

AutoNation Inc. is seeking a Service Drive Manager to lead the service Consultants and coordinate daily work to ensure top-quality repair experiences for customers. You will supervise staff, maintain operations, and liaise with technicians to ensure timely, accurate vehicle data is captured and serviced.

The role emphasizes leadership, strategic execution, and a focus on delivering excellent customer service within a large automotive retail network.

Qualifications

• Requires leadership and people development skills.
• Experience supervising in an auto repair setting preferred.
• Strong communication and interpersonal abilities required.

Responsibilities

• Schedule and assign daily work objectives for the service consultants.
• Monitor performance and counsel service consultants with issues.
• Train, coach, supervise and assist service consultants.
• Assist in service reception during peak times to gather data from customers.
• Maintain supplies for the service drive and coordinate with team leaders.
• Review and resolve open repair orders weekly to ensure workflow.

Skills

Leadership

Customer service

Supervisory exp

Communication

Education

High School diploma

Job description

AutoNation Inc. is seeking a Service Drive Manager to lead the service Consultants and coordinate daily work to ensure top-quality repair experiences for customers. You will supervise staff, maintain operations, and liaise with technicians to ensure timely, accurate vehicle data is captured and serviced.

The role emphasizes leadership, strategic execution, and a focus on delivering excellent customer service within a large automotive retail network.