Service Director: Lead Team, Grow Revenue, Elevate Service

AutoNation Inc.; Memphis (TN); Presencial; USD 120.000 - 180.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

401k matching

Health insurance

Dental insurance

Vision insurance

Maternity benefits

Employee discounts

Descripción de la vacante

AutoNation Inc. is hiring a Service Director/Manager to lead the Service Department across our store network. You will set the vision, drive efficient service and repair operations, and ensure customers are served quickly and correctly to uphold our brand promise.

You will attract, develop, and retain top talent while delivering an exceptional customer experience. The role emphasizes staff development, operational excellence, and a strong focus on customer satisfaction with opportunities for

Formación

• High School diploma or equivalent required.
• Experience in service or parts management.
• Strong financial and business acumen to drive revenue.

Responsabilidades

• Set vision and goals for the Service Department to achieve targets.
• Drive efficient sales and production to move customers in and out quickly while upholding the brand promise.
• Motivate and develop the team to meet performance expectations and best practices.
• Attract and retain top talent for the store.
• Create an exceptional customer experience to build loyalty.

Conocimientos

Leadership

Talent development

Customer service

Financial acumen

Communication

Educación

High School diploma or equivalent

Herramientas

CRM systems

Descripción del empleo

AutoNation Inc. is hiring a Service Director/Manager to lead the Service Department across our store network. You will set the vision, drive efficient service and repair operations, and ensure customers are served quickly and correctly to uphold our brand promise.

You will attract, develop, and retain top talent while delivering an exceptional customer experience. The role emphasizes staff development, operational excellence, and a strong focus on customer satisfaction with opportunities for